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Quick Response
We typically respond to all inquiries within 24 hours. For urgent matters, please call us directly.
Frequently Asked Questions
Quick answers to common questions about our AI solutions.
How quickly can I get started with Koby AI?
Most teams start with a short discovery call. From there we scope the workflow, deploy a pilot, and connect any data sources or tools you need. Timeline depends on complexity, but we move quickly.
Do you offer custom AI solutions?
Yes! We offer custom AI model training, integrations, and enterprise solutions. Contact our sales team for a personalized quote.
What kind of support do you provide?
We provide email support during business hours, plus priority support for enterprise customers. For regulated deployments, we can define SLAs and escalation paths as part of onboarding.
Is my data secure with Koby AI?
We use encryption in transit and at rest, role-based access controls, audit logs, and configurable retention. We are actively pursuing SOC 2 Type I and can provide DPAs to support GDPR-aligned processing.